Every Elysean Perfumes order is carefully inspected, packaged, and dispatched with care. We currently deliver to all major areas within South Africa.
We currently deliver within South Africa only. This includes all provinces and major cities. If you are unsure whether we deliver to your area, contact us before placing your order and we will confirm.
We do not currently offer international shipping. If you are outside South Africa and would like to place an order, please contact us directly at elyseanperfumes@gmail.com and we will do our best to assist.
A flat shipping fee applies to all orders regardless of size or quantity:
| Delivery Type | Cost | Estimated Time |
|---|---|---|
| Standard Delivery — South Africa | R95 | 7 to 10 business days |
| George & surrounds (local) | R95 | 7 to 10 business days |
Shipping costs are calculated and displayed at checkout before payment is made.
Orders are processed and dispatched within 3 to 5 business days of payment confirmation. Orders placed over weekends or on public holidays will be processed on the next business day.
Once your order has been dispatched you will receive a notification to the email address provided at checkout.
Estimated delivery times from the date of dispatch are as follows:
| Province / Area | Estimated Delivery |
|---|---|
| Western Cape | 7 to 10 business days |
| Gauteng | 7 to 10 business days |
| KwaZulu-Natal | 7 to 10 business days |
| Eastern Cape | 7 to 10 business days |
| Free State | 7 to 10 business days |
| Mpumalanga | 7 to 10 business days |
| Limpopo | 7 to 12 business days |
| North West | 7 to 12 business days |
| Northern Cape | 7 to 14 business days |
| Remote or rural areas | 7 to 14 business days |
These are estimates only. Delays may occasionally occur due to courier capacity or circumstances outside our control. We will always communicate any known delays to you.
All orders are packaged with care to ensure your fragrances arrive safely and in perfect condition. We use protective packaging suited to fragrance bottles to prevent damage in transit. If your order arrives damaged, please contact us immediately with a photograph and we will resolve it as a priority.
Please ensure your delivery address is entered correctly and completely at checkout. Elysean Perfumes cannot be held responsible for orders delayed or lost due to an incorrect address provided by the customer. If you notice an error in your address after placing an order, contact us immediately at elyseanperfumes@gmail.com or 064 857 0979 and we will do our best to correct it before dispatch.
At this stage we do not offer automated order tracking links. However you are always welcome to contact us for a status update on your order and we will respond promptly with the latest information on your delivery.
If a delivery attempt is missed, the courier may leave a notification and attempt redelivery. If the parcel is returned to us due to failed delivery attempts or an incorrect address, we will contact you to arrange redelivery. Additional shipping costs may apply in this case.
For any shipping related queries or to check on your order, please get in touch: